Lead Logistics – System Intern

Manage Shipping Instruction, VGM/FCR/HBL/Carrier Bill submission/issuance:

Co-ordinate with Customer Service and other related teams to issue FCR/HBL to Shipper as well as transmit SI to carrier via EDI timely and accurately.

Promptly address required documents revision to avoid disruptions in the documentation workflow and delays in cargo receipt at the destination.

Monitor performance of stakeholders to ensure the process flow and data quality.

Receive shipment details from Customer Service teams and customers then handle data input into Maersk SCM systems.

Monitor information linkage and document status, work on the system troubleshooting if any to make sure the logic of system flows correctly.

Monitor customer ASN, custom manifest (AMS/ACI/ISF/ENS/ICS2) quality and timeliness.

Adhere to Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) per client basis during daily.

Carry out all activities in a manner which will contribute to the achievements of individual and team Key Performance Indicators (KPIs).

Maintain accurate shipment status updates in the system.

Resolve daily operational issues and ad-hoc cases, escalating when necessary.

Propose solutions and options to customers; support customers and other teams in resolving issues and handling exceptions.

Perform other relevant tasks assigned by leaders.

Majoring in Logistics, Supply Chain, International Business, or related fields (Fresh graduate or Undergraduate student).

Having internship experience in Logistics and Shipping industry or experience in Shipping Instruction management/creation or Data key-in/platform key-in is a plus.

Detail oriented, hardworking and have high commitment to the job.

Good command of English (both written and spoken).

Good Microsoft office skills (excel, power point, outlook, ...).

Passion in working with process and customers, with a careful sense.

Strong attention to detail, problem-solving skills, and ability to work under tight deadlines.

Proactive and quick learning, strong mind of improvement.

Able to coordinate with team in works and engagement events.